A trust score is a single, easy-to-read number that summarizes how safe it is to deal with a given buyer, seller, or account. Instead of digging through reviews, forums, and scattered scam reports yourself, you get one number built from all of it.
Online marketplaces, classifieds, and social selling groups rarely give you much to go on beyond a profile photo and a few reviews. A trust score exists to fill that gap: it pulls together everything publicly knowable about an identity — verification status, transaction history, and community-submitted scam reports — into a rating you can check in seconds before you commit to a payment or a meet-up.
Every trust score on TrustScoreChecker is built from three categories of signal. No single factor decides the score on its own; they're weighted together.
Has the person confirmed a real government ID, phone number, or payment method? Verified identities carry more weight than anonymous or brand-new accounts. See how identity verification works for details on what we check and how.
Where available, we factor in completed transactions, cancellations, and dispute outcomes. A long, clean history moves a score up; unresolved disputes move it down.
Reports submitted through Report a Scam are reviewed and, once verified, factored into the score of the associated identity. You can search these directly on the scam reports page.
In short: a high trust score means multiple independent signals point toward this being a real, accountable identity with a clean track record. It does not guarantee a transaction will go perfectly — it narrows the odds in your favor.
A trust score is a starting point, not a guarantee. It can't see private conversations, off-platform payment requests, or a deal that hasn't happened yet. Brand-new sellers will always start with limited data behind their score simply because they haven't built a history — that's not the same as being untrustworthy, just unproven. Use the score alongside the practical habits in our buyer safety guide.
| Score range | What it generally means |
|---|---|
| High | Verified identity, established history, no unresolved reports. |
| Moderate | Some verification or history, but limited data — proceed with normal caution. |
| Low | Little to no verification, and/or unresolved scam reports on file. |
Ready to see it in action? Check a trust score for any username, email, or listing.